# Refund & Cancellation Policy

**Healers Collective LLC**
Effective Date: [Insert Date]
Last Updated: [Insert Date]

We want you to feel confident in your decision to work with Healers Collective LLC. Please review our refund and cancellation terms below before making a purchase.

## 1. Digital Products & Courses

- Due to the immediate access provided to digital content (courses, recordings, guides, and materials), all sales of digital products are **final and non-refundable**, except as required by law, **unless** [Insert your actual policy, e.g., "a request is made within 7 days of purchase and less than 20% of the course has been accessed"].

## 2. One-on-One Sessions & Consultations

- **Cancellations made [Insert Number] hours or more before the scheduled session:** full refund or free rescheduling.
- **Cancellations made less than [Insert Number] hours before the scheduled session:** [Insert policy — e.g., "50% of the session fee will be retained" or "no refund, but one rescheduling is permitted"].
- **No-shows:** No refund will be issued, and the session will be considered forfeited.

## 3. Packages and Programs

- Multi-session packages or programs may be refunded on a pro-rated basis for sessions not yet used, minus [Insert any administrative fee], provided a written request is submitted to [Insert Contact Email].
- Once a program has been substantially completed (more than [Insert %] of sessions delivered), it is non-refundable.

## 4. How to Request a Refund

To request a refund or cancellation, please email us at [Insert Contact Email] with your name, order/session date, and reason for the request. We aim to respond within [Insert Number] business days.

## 5. Method of Refund

Approved refunds will be issued to the original method of payment within [Insert Number] business days of approval.

## 6. Exceptions

Nothing in this Policy limits any rights you may have under applicable consumer protection law.

## 7. Contact Us

Healers Collective LLC
[Insert Business Address]
[Insert Contact Email]